Apply to work with us!
Join our team of professional and reliable caregivers dedicated to communication and collaboration. We are actively seeking caregivers who embody respect and accountability and can provide person-centered care according to individualized needs. We are looking for individuals who can see beyond a clients’ disease or disability and help to empower the person within through consistency, meaningful connection and continuity of care. If you’re ready to make a difference, we invite you to apply now!
We welcome candidates who identify as members of equity-deserving groups.
Apply Now!
Caregiver Journey Map
1
Apply
Submit an application to work with us to our Hiring Manager. You can apply by emailing your resume to our Hiring Manager at hiring@rememberwhenhomecare.com. Our Hiring Manager will respond to you within 3-7 business days.
2
Contacts
Our Hiring Manager will contact you via telephone to complete a phone screen. This consists of 5 - 10 initial questions to determine if we have clients who fit your skill level and schedule. Our Hiring Manager will then set up a virtual interview. The virtual interview link will be sent to your email.
3
Interview
You will complete a virtual interview with our Hiring Manager via Google Meet. The interview consists of 10 - 20 questions. This is also an opportunity for you to ask questions about the role and about caregiver services we offer. Our Hiring Manager will request 2 - 3 references to be emailed after the interview. Telephone numbers are preferred. You can email the contact information of your references to our Hiring Manager at hiring@rememberwhenhomecare.com
Our Hiring Manager will contact your references.
4
References
5
Receive Documentation
On Thursdays, a SignNow package will be sent to your email with all required documentation included in the package. Required documentation includes a photo ID, void cheque/direct deposit information, Vulnerable Sector & Criminal Record Check, Tax Forms, CPR, Confidentiality Agreement, Job Description and Employee Contract. A Vulnerable Sector Check is in addition to a Criminal Record Check and is for persons who will be working with vulnerable populations, for example caregivers wishing to work in the private homecare sector with seniors or hospital patients. Please remember that it can take 1-3 weeks to obtain a Vulnerable Sector & Criminal Record check from your local Police/RCMP station. You will need to visit the Police/RCMP station as soon as you receive your signNow email with the letter. The Police/RCMP will not process a Vulnerable Sector check without a letter from us describing why you need a Vulnerable Sector Check. Please ensure you are requesting a Vulnerable Sector Check and NOT just a Criminal Background Check.
6
Receive Education
Our Care Manager will email you required education modules to be completed before you can begin working with us. We are professional homecare providers and these education modules are specific to our company. They have been designed by our Care Manager, Steph and include information on best practice guidelines and situations you may encounter while working with us so that we can ensure you will know what to do. The education modules should be completed while you are awaiting your Vulnerable Sector & Criminal Background Check to be processed so that once you have those documents, you will be ready to begin your orientation and begin working in home health care!
7
Submit Documentation
Submit and upload all required documents via the signNow emailed package. If you have questions regarding how to complete the TD1 AND TD1NS forms, please watch the following YouTube videos. If you have any questions regarding accessing the signNow package or the forms contained within, please reach out to our Care Scheduling team.
8
Complete Education
Email our Care Manager, Steph to request your quiz. You can reach her at the email address that the education modules were sent from.
9
Onboarding
You will be contacted by one of the Care Schedulers, who will schedule an onboarding appointment either virtually or in office. During your onboarding, we will review our employee manual, our policies and procedures, and the scheduling app that we use to clock in, review care plans, complete client tasks, view your schedule and request shifts. When this appointment is booked, you will receive an email from a member of our Care Scheduling Team detailing your next steps, how to download the app and important information to review prior to your onboarding appointment. This meeting will be an opportunity for you to ask questions and review any information you may want to know about our home support services.
10
Welcome to the Team
Once you have successfully completed your onboarding, you are ready to start!
Reviews from our Caregivers
Cheryl Wagner, Caregiver
This is a very good place to work. You can work as few or as many hours as you want. Work life balance is amazing. There are no issues with having time off when you need it. Rate of pay is inline with other home care agencies. I would definitely recommend working for or utilizing the services of this company.
Shedrack Kelechukwu, Caregiver
RememberWhenHomeCare provides exceptional service! From their compassionate caregivers to their personalized approach, they go above and beyond to ensure the comfort and well-being of their clients. Highly recommended!
Frequently Asked
Questions
-
What services do you offer?We offer a range of services for seniors or disabled clients: 1. Personal Care 2. Companionship 3. Respite Care 4. Transportation 5. Medication Reminders 6. Light Housekeeping
-
We are concerned that our loved one is lonely, can you help with that?Yes, one of the services that we offer is companion care. Our friendly caregivers will visit clients and provide companionship. We engage clients to brighten their days, whether they are there just to listen and converse or play cards & board games, your loved ones will be taken care of as though they are our family.
-
How do I get started?That's easy. Contact us by phone or email and we will set up a free home assessment done by one of our care managers at your home. We will talk about your needs, how best we can meet them, then we will select a team of caregivers that are qualified to meet your needs and we will set up the service based on your schedule.
-
How long is the wait time for services?Our caregivers are ready to start when you decide you would like to start the service.
-
We are the primary caregivers to our loved one and need someone to come in to give us a break so we can run errands, is this something you do?Yes, we offer Respite Care for family caregivers. Those caring full-time or part-time for a loved one are at risk of suffering from caregiver burnout. That’s why it’s critical to get regular breaks. We are ready to step in and provide respite for you on a short-term or long-term basis.
-
How much do your services cost?Our fees are based on an hourly rate. We offer a complementary assessment where we assess your needs and create a care plan together. At that time we will provide you with an estimate of costs, and you are under no obligation to follow through.
-
Is there a minimum amount of time required for each visit?The minimum time requirement for our homecare services is 4-6 hours per visit.
-
How do you invoice for the services?We issue weekly or bi-weekly invoices for services rendered, this depends on your preference. We will send you an invoice and you can pay via e-transfer, cheque or credit card.
-
I am nervous about having people I don’t know in my house, are you caregivers bonded?All of our caregivers undergo a thorough background check and a vulnerable sector check before being hired by us. All have experience in the field of caregiving.
-
Do your caregivers have any professional training?Many of our caregivers are CCA’s and PSW’s, and others are companion care givers who receive training from Remember When Homecare.
-
I don’t want someone different each time, can you accommodate that?We match our caregivers with our clients based on personalities and suitability. We try to schedule the same caregivers each time the best we can to accommodate the bonds that are made.